EAP Perspectives
Receiving Timely Payment
In the two years since Magellan implemented its 90-day billing policy for EAP services, we have seen good results with timely submission of the EASI form by EAP providers. However, since that time, changes have occurred that impact EAP billing, and we want to share some reminders, based on billing trends.
Interim billing
- When submitting an interim bill, be sure to include both pages and complete question #14 after the first session.
- We strongly encourage interim billing. Timely and up-to-date session usage helps our customers track the efficacy of Magellan’s services.
Inaccurate or missing information resulting in non-payment
- Be sure Magellan has correct information regarding your address(es). We mail all EAP packets to the service address, unless you instruct us otherwise.
- Complete all relevant information on the EASI form. Submit both pages, including these required items:
- MIS# of the registered provider (Contact Provider Services at 1-800-788-4005 if not known)
- Taxpayer Identification Number for payment (in the EAP contract)
- Case / Mat#
- Client’s name
- Session dates MM/DD/YY
- Number present
- Attendees
- Question 14 - Alcohol / other drug screening
- Question 19 - Signature, date, phone number.