Spring 2009

High Provider Satisfaction Reflected in Survey Results

Magellan’s care management centers serving Pennsylvania HealthChoices are pleased to report high overall provider satisfaction for 2008 – 96 percent or greater for each of the counties we serve.

We currently are examining detailed survey results and will use your feedback to help us improve further.

Thank you for your participation in this survey.

County

Overall Provider Satisfaction Score

Bucks

97%

Delaware

96.6%

Lehigh/Northampton

98.4%

Montgomery

97.1%