User Guides
These User Guides describe step-by-step how to perform administrative tasks through the MagellanHealth.com website. Click any of the links below to see the steps and tips that will help you carry out that transaction. You can also find more information about our online tools by clicking on the “Help” link within each application.
How do I...
Electronic Transactions
Contact a Clearinghouse (PDF 107K)
Receive Electronic Funds Transfer (PDF 121K)
Use the EDI Testing Center Process (PDF 824K)
Outcomes
View Outcomes Reports (PDF 110K)
Provider Status
Check My Credentialing Status (PDF 112K)
Check My Contract Status (PDF 111K)
Check My Rates (PDF 116K)
Do My Re-Credentialing Online (PDF 123K)
MyPractice/MyProfiles
Add Providers to Practice (PDF 79K)
Change My Password (PDF 112K)
Create New User IDs for Practice Members (PDF 107K)
Edit My Practice Information (PDF 121K)
Edit User IDs for Practice Members (PDF 121K)
Locate Plan Information (PDF 107K)
Manage User IDs for Others at My Practice? (PDF 108K)
Remove Provider from Practice (PDF 80K)
Review Group Roster (PDF 78K)
Update Facility or Group Roster (PDF 100K)
Maricopa
Check Maricopa County Member Eligibility (PDF 107K)
Close/Disenroll a Demographic (PDF 120K)
Submit and Manage Unmet Needs (PDF 112K)
Update Appointment & Bed Availability (PDF 112K)
View Crisis Plans & Advance Directives (PDF 100K)
Authorizations/Eligibility
Check Member Eligibility (PDF 128K)
Get Outpatient Authorization (PDF 131K)
Request Rehab Auths (PDF 120K)
View Authorization Letters (PDF 134K)
Claims
Check My Claims Status (PDF 121K)
Contact a Clearinghouse (PDF 107K)
Correct a Claim (PDF 110K)
Create a New Claim from a Copy (PDF 80K)
Receive Electronic Funds Transfer (PDF 121K)
Submit a Claim Online (PDF 132K)
Use the EDI Testing Center Process (PDF 824K)
View Claims Submitted Online (PDF 107K)
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