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Magellan Health

Treatment Record Reviews

We expect our providers to maintain organized, well-documented member treatment records that reflect continuity of care. Providers should document all aspects of treatment in a timely manner, including face-to-face encounters, telephone contacts, clinical findings and interventions.

For quality improvement purposes, Magellan generally reviews treatment records with providers receiving a high volume of referrals from Magellan, as required by our customers, or as part of a quality review.

You can find our policies related to treatment record reviews in theĀ Magellan National Provider Handbook, section 4.