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Magellan Health Services

Frequently Asked Questions ::

Here's the answer to your question: What if I'm using Internet Explorer Version 8?

Users accessing the site with Internet Explorer version 8 specifically should perform the following steps in order to make that browser compatible with our site:

  1. When you get to the webpage, click on the Tools menu item.
  2. From the Tools drop-down menu, click on Compatibility View Settings (Note: NOT Compatibility View).
  3. In the pop-up window, enter the following web addresses in the 'Add this website:' box:
    1. www.magellanhealth.com (then click 'Add')
    2. www.magellanprovider.com (then click 'Add')
    3. www.magellanassist.com (then click 'Add').
  4. Once completed, the web addresses will appear in the list of websites you've added to Compatibility View.
  5. Click the 'Close' button.

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