Here's the answer to your question: How can I get more online help?
Each online tool features "Help" links to assist you in completing a screen or in understanding the content being viewed. In addition, many applications feature a question mark icon next to the data entry box. You can also access User Guides located under Resources. User Guides describe step-by-step how to perform administrative tasks through the Magellan Health website. If you require additional help, please contact us by secure message.