Cultural Competency

Magellan supports culturally sensitive care that respects the member’s cultural beliefs, practices and language preferences.
As you collaborate with us, we will ask you to employ current best practices in providing culturally competent care for our members. The following external resources will aid you (and us) in developing realistic and incremental organizational cultural competence plans.
- National CLAS Standards
- Georgetown University National Center for Cultural Competence
- National Center for Cultural Competence Self-assessments
- Cultural Competency in Mental Health Peer-run Programs and Self-help Groups
Locate our policies related to cultural competency in the Magellan National Provider Handbook (PDF), section 4.
Black, Indigenous and People of Color (BIPOC) mental health awareness
- Magellan resources for BIPOC Mental Health Awareness Month (July)
- BIPOC mental health awareness Q & A with Magellan clinical director Rakel Beall-Wilkins, MD, MPH
- Magellan supports BIPOC mental health with these tips from clinical director Misty Tu, MD
- BIPOC mental health awareness tip sheets (can be shared with members)