This is the Magellan website for behavioral health providers
Magellan Health

Cultural Competency

Why it matters

Cultural competence, or providing care that meets a person’s unique cultural needs, is essential to the delivery of effective and responsive care. Magellan is committed to providing effective services that incorporate the cultural beliefs, values, and worldviews of all individuals seeking services. 

Tools for providers

What you'll find

The resource kit contains a variety of assessment tools, guidelines, standards and information designed to assist providers, agencies, and the Magellan organization overall to enhance cultural and linguistic competence throughout the behavioral healthcare system.

Use the materials in the kit to conduct a self-assessment of your cultural competence, assess organizational strength and growth areas with respect to cultural competence, and carry out member evaluations of your cultural competence. In addition, a variety of tools and resources are included to assist provider agencies in developing realistic and incremental organizational cultural competence plans.


Unless otherwise attributed, the content in this resource kit was developed by Miriam E. Delphin, Ph.D. of the Yale University Program for Recovery and Community Health.