COVID-19: Important measures to ensure member care
To support you in ensuring Magellan members get the care and services they need during this national state of emergency, we have taken various measures, such as:
- Waiving requirements to provide services via telehealth (e.g., attestations).
- Allowing sessions via telephone if telehealth is not possible.
- Permitting intensive outpatient (IOP) and partial hospitalization programs (PHP) to deliver services via telehealth if feasible.
Review these important Q&As for behavioral health providers for details. |
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Please review frequently, as this crisis and guidance is rapidly evolving.
Latest COVID-19 updates for Magellan public sector plans
Additional resources
- American Psychiatric Association (APA) COVID-19 resources, including telepsychiatry information
- Federal Communications Commission (FCC) COVID-19 telehealth funding program
- Relias free telehealth course series
- Relias ABA training plan for families
- National Autism Association COVID-19 resources for families
- National Center for PTSD Helping People Manage Stress Associated with COVID-19
- DEA Diversion Control Division COVID-19 page, including information on opioid treatment programs and use of telehealth for prescribing
- Magellan’s preparedness, and helpful tips to keep your office and clients safe (PDF)
- Additional COVID-19 resources from Magellan Healthcare
- Magellan COVID-19 crisis phone and text lines for healthcare workers