This is the Magellan website for behavioral health providers
Magellan Health

Critical Incident Response (CIR)* Trainings


Title: Critical Incident Response (CIR) 101 (recorded webinar)

Description - In this webinar you will:

  • Gain understanding of Magellan and your role as a CIR provider.
  • Learn about management, individual and group consultations.
  • Learn CIR best practices.


Title: Fostering Resilience: The Crisis Counselor's Role in Promoting Positive Outcomes (recorded webinar)

 Description - In this webinar you will:

  • Define and identify characteristics of resilience.
  • Discuss ways to build resilience.
  • Review self-care applications.


Title: The Magellan Model of Conflict Resolution (recorded webinar)

Description - In this webinar you will:

  • Assess whether the conflict can be addressed within the Magellan model.
  • Apply positive solution-focused therapy techniques to conflicted situations.
  • Apply the standard model for two employees in conflict.


Title: Response Following an Active Shooter Incident or Mass Killing (recorded webinar)


*Previously known as Critical Incident Stress Management (CISM).