Delivering quality care starts with an accurate and thorough assessment of the member’s needs. Depending on the benefit plan, an assessment may be conducted by our care management team before making a referral or by you during the member’s visit.
For members presenting for services other than routine outpatient, please provide Magellan with a thorough assessment of the member, which includes symptoms, event(s) precipitating the call, potential harm to self or others, treatment history, etc.
Our care management team is happy to assist if you have any questions. Contact us at the number on the member’s benefit card.