This is the Magellan website for behavioral health providers
Magellan Health

Blue Shield of California (BSC)

Interested in joining Magellan’s network for BSC Medi-Cal and Medicare plans?

Learn more by emailing [email protected]. To participate, you must also enroll with Medi-Cal through the California DHCS.

California Quick Reference Guide (PDF)

Medical Necessity Criteria

Access Standards

We expect you to return member's call in accordance with good professional practice guidelines. For more information, refer to the California provider handbook supplement, section 3 (PDF).

Applied Behavior Analysis

Visit our California ABA COVID-19 webpage for information on using telehealth for ABA during the crisis.

For BSC-specific ABA resources, sign in to this website. From the Resources section, select State & Plan Information, then choose Blue Shield of California.

In-Office Injectable Medications

Obtaining In-Office Injectable Medications (PDF)

How to Access In-Office Injectable Policies on BSC Provider Portal (PDF)

Prescription Drug Prior Authorization or Step Therapy Exception Request Form (PDF) 

California Provider Information

Visit the California webpage for the California handbook supplement and other important resources, such as a California provider orientation and quick reference guide.

Out-of-Network Providers

Out-of-Network Authorization Request Form -- for out-of-network providers requesting a single case agreement. Contact the phone number on the member ID card for more information.