This is the Magellan website for behavioral health providers
Magellan Health

Independence Blue Cross

Effective Jan. 1, 2024, you will need to be contracted with Independence Blue Cross (Independence) to provide behavioral health services to their members as an in-network provider.

Continue to contact Magellan to request authorization of applied behavior analysis (ABA) services through Dec. 31, 2024

For all other behavioral health requests, contact IBC at the number on the member’s ID card.

Pennsylvania Prior Authorization Process for Commercial and CHIP Plans

Medical Necessity Criteria/Medical Policy

Applied behavior analysis:

Prior Authorization Requirements

Requesting Prior Authorization

Complete the appropriate form below and fax it to Magellan.

  • For autism-related forms, sign in to this website. From the Resources section, select State & Plan Information, then choose Autism-Specific Information to access:
    • ABA Initial Authorization 
    • ABA Treatment Plan/Concurrent Review
  • Fax number for completed form submissions: 1-888-656-4925
  • If you have questions about ABA authorization, you may contact Magellan at the following customer service numbers:
    • IBC BLUE CHIP: 1-800-294-0800
    • COMMERCIAL: 1-800-688-1911
  • If you have technical issues with the website, chat with us or contact the Provider Services Line at 1-800-788-4005.

Requesting a Peer-to-Peer Consultation

To request a peer-to-peer consultation, contact Magellan’s Utilization Management Support Team at 1-800-741-2304, option 3, then Option 2.