New EAP case registration and website features are here!
Magellan is enhancing provider website experiences to make it easier for you to complete essential tasks securely.
You now can register EAP cases and access case details and packets, as well as submit online EASI Forms via the new EAP Services portal, for both federal and non-federal EAP cases.
Access the EAP Services portal
You can get to the new EAP Services portal in two ways. Note: you must create/link a new account with multifactor identification, or simply sign in if you’ve already created an account on the portal.
- Sign in to MagellanProvider.com, select View EAP Registrations or Submit an EASI Form from the left-hand menu, then click the red Go to EAP Services button.
OR
- Go directly to the EAP Services portal at provider.magellanhealthcare.com.
Review video demos and user guides
Check out our brief demonstration videos and user guides, which walk you through the features on the EAP Services portal.
- Create and connect an account – video demo (2:20) and user guide (PDF)
- My EAP Cases (access case details and register a new case) – video demo (2:40) and user guide (PDF)
- Submit an EASI Form – video demo (2:15) and user guide (PDF)
Our EAP providers’ input has been integral to us in building and enhancing the new EAP Services portal!