This is the Magellan website for behavioral health providers
Magellan Health


Delivering quality care starts with an accurate and thorough assessment of the member’s needs. Depending on the benefit plan, an assessment may be conducted by our care management team before making a referral or by you during the member’s visit.

For members presenting for services other than routine outpatient, as a provider you should conduct a thorough assessment and be prepared to provide that to Magellan. An assessment should include symptoms, event(s) precipitating the call, potential harm to self or others, treatment history, etc. You may be asked to fax a thorough assessment of the member to Magellan in lieu of providing verbal assessment over the phone.

Our care management team is happy to assist if you have any questions. Contact us at the number on the member’s benefit card.

Public sector (e.g., state-sponsored or government-funded) programs: Assessment requirements vary. Visit Magellan's website for the member’s particular state for more information -- LouisianaPennsylvaniaVirginia and Wyoming.