This is the Magellan website for behavioral health providers
Magellan Health

Member Rights and Responsibilities

Magellan protects the rights and responsibilities of all members. We are committed to having everyone involved in the delivery of care respect the dignity, worth and privacy of each member.

Please review Magellan’s Members’ Rights and Responsibilities Statement (found in the appendix of our National Provider Handbook) with members in your care at their first appointment, then sign and have the member sign the statement, and retain a copy in the member’s record.

Also review with the members in your care information such as procedures to follow if a clinical emergency occurs, confidentiality scope and limits, treatment options, etc., and obtain consent to share information with their primary care physicians or other providers to allow for improved coordination of care.

Members' rights and responsibilities apply whether services are provided virtually or in-person.